After spending 7 harrowing hours in Lowell General/Saints Memorial ER, feeling exposed and unsafe in a corridor lined with very ill and some very combative patients, with a heavy police presence, transferring to the third floor was like a get out of jail card...All the nurses, aides, maintenance, dietary, and lab personnel were wonderful...but my DAISY Award goes to Danny, RN....I have worked in administration in a hospital as well as being a director of a home healthcare agency, Danny is the Nurse I always looked to hire. He was meticulous, efficient, knowledgeable, kind, and communicative, and most importantly, I felt safe when he was my nurse...I knew he knew his "stuff' and went the extra mile to ensure my recovery...The burdens placed on nurses today are extraordinary... Danny's care after my cardiac catheterization went beyond most limits...through the process, he ensured my dignity and privacy were intact, as my recovery was successful...he is a gem!!! I must add that I am not the best patient, having worked in healthcare my whole life, one becomes a bit jaded...Danny patiently and attentively listened to my concerns, answered what he could, and made sure those answers he did not have were delivered to the appropriate people and got back to me...the most important thing I need as a patient is clear communication, caring, and competence...Danny hit the mark!!! Plus, his Disney shirts brought a smile to my face each day.