Our Mom was admitted to Lowell General Hospital from the cancer unit. She was there for cancer surgery but they determined the cancer had grown too big for surgery, so they admitted her for evaluation and other possible solutions. At her age, 96 at the time, they had to determine the possible solutions, especially the tremendous amount of pain she was in. Melissa met our Mom and they immediately bonded. She spent a good deal of time talking to our Mom, who was very depressed due to all she was going through. With this type of cancer, Mom could not eat any solid food. Melissa went out of her way to go to the cafeteria and had them make her a Frape with nutrients that Mom loved.

After a week in the hospital, Mom was moved to a rehab center. She forgot her shawl at the hospital. Melissa found it and brought it to her at the rehab center. Mom had her 97th birthday and the next day, she got a birthday card from Melissa!!! The next day, Mom fell down the stairs at home and was taken by ambulance to the emergency room at Lowell General. Melissa found out and went to the ER and helped her. Mom was so excited to see her. Melissa is absolutely incredible!!!

During Mom’s entire stay at Lowell General, even when Melissa was off-shift, she had other nurses visit her and spend time chatting. Mom thought that that was the coolest thing! Bottom line, Melissa is the best!!! She should receive some type of recognition for going above and beyond!!!