Jen is reliable and always one of the first in the department, helping assist to get the clinic open. She never says no and is a born leader. I can't count a time that she was not available to a Veteran or her coworkers. There are times when there are just a few of us to manage the department with patients coming in for immunizations. She will always give the injections, especially if they are disabled, instead of having them call in for an appointment with the Primary Care Physician. I appreciate Jen immensely. We couldn't be our best without her example. Thank you for all you do.