Dawn showed incredible patience, empathy, and kindness towards my mother. She took the time to thoroughly understand her issues and help her. She did not rush my mother, who, at times, can be slow. She showed immense respect and empathy while doing her job. A nurse who actually cares about the individual rather than the time, like Dawn, is a nurse to be valued. I am grateful and extremely comforted to know that she was there for my mother.