The nurse responded to the patient's concerns during her first chemotherapy session by smiling, taking her hand, sharing her own experience of beating cancer, and offering a huge bundle of comfort and hope. The woman had asked how she would feel after the session. Her commitment to offering support and serving as an inspiration to her patients and others is demonstrated by her ability to allay fears and stand strong by her side.

Raquel manages the unit, but she also helps patients when necessary. During her rounds, she ensures that every patient is comfortable while receiving chemotherapy.