I have had the privilege and honor of knowing Michelle for the last seven years.

Michelle is the matriarch of the Cardiology Clinic, which provides care to approximately eight hundred patients a month. She sets a high standard for the care provided in her clinic to ensure exceptional outcomes and prevent the rehospitalization of their patients. More often than not, you can find her working late into the night, well past business hours, and coming in on the weekend to ensure that the approximately two hundred referrals to the clinic are preauthorized and scheduled timely.

She always ensures that each employee feels valued and has the tools to do their job to provide the best care for their patients. She works tirelessly on the provider's schedule so that follow-up appointments for the patients are with the provider who completed their hospital intervention, maintaining continuity of care. She arranged Dr. J's schedule at the last minute so that he could attend a patient reunion in the ICU.

There is a sense of camaraderie whenever you walk into the clinic, which puts patients' worries at ease due to her leadership and role modeling. She has brought this wonderful group together and maintains the high-functioning clinic.

The hospital, community, and patients are better off because of Michelle Chow.