Betsy went above and beyond my expectations of what I thought care should be for a patient. Her bedside manner is the best I have seen in a long time, and she has a very calming tone and voice that makes you feel relaxed. I have never had a nurse help me after an orthopedic surgery and sit with me in case I needed help to change, which is yet another thing. Betsy has made my stay at McLaren more than just comfortable and calming; she went above and beyond what my expectations are.