I was very frightened about a tumor that was in my cheek and was to be removed that day. Kassandra came to me very reassuring and friendly. She explained clearly what was to happen and assured me I would be well. She held my hands until I went under and whispered positive thoughts in my ear. After the surgery, when I awoke a can of Diet Coke was waiting for me. You see, one of the things we discussed was that we both needed a Diet Coke to begin the day. We laughed over that. How kind of her to bring me back with a smile and a giggle.