Mahmoud has played a pivotal role in fostering an environment that is truly exceptional:    

1-Staff Empowerment: he believes in empowering each one of our team with active encouragement. He is dedicated to ensuring that each day is fulfilling and meaningful, which is what keeps us motivated.
2- Blame-free work culture: he encourages us to be honest about our challenges and successes, creating an atmosphere of transparency and collaboration.
3- personal and family requests granted: he understands very well that life extends beyond work.
4- effective communication and good listening to the team.
5- fairness: he is fair with the team, managing each staff according to his situation and personality needs.
6- patient satisfaction: he planned and worked hard with us to ensure we were doing our best to deliver the best care for all the patients. He has an excellent personality, experience, and problem-solving skills to manage and handle any risk or potential risk that may affect the work or the unit.    

We are so proud to have an excellent leader like Mahmoud; we feel safe and motivated all the time.