Caroline is a phenomenal nurse. I trusted Caroline, and she was very encouraging at every stage of my recovery. Caroline was the nurse who helped me gain the confidence to start going to the bathroom unassisted and then begin showering myself. She gave me little hugs of congratulations. This meant a lot as visiting hours at the time were only one hour per day with one person. Every shift Caroline would come and see me at the beginning just to let me know she was "on deck". As soon as she came on shift, I felt relaxed and safe. I really missed her when she had her Christmas break. And I miss her now. She has got a happy, welcoming personality and makes a room come alive when she enters.