I decided to become a living kidney donor in late 2020 and began the process of being screened for donation. J, who has since retired, began the process with me, and when she retired, I transitioned into Nancy's care. From our first meeting, it was clear how compassionate, thoughtful, knowledgeable, and kind Nancy is. I immediately felt at ease in a process that could have easily been overwhelming. She and the rest of the kidney transplant team made it clear that I had agency throughout the whole process, always answering all my questions, no matter how small they seemed. She brought great comfort to my partner as well, who had as many, if not more, questions than I did. She was with me on the morning of my surgery when the nerves finally kicked in, providing reassurance, humor, and a familiar face.

Heading into surgery relaxed made all the difference. She kept my partner in the loop as my surgery progressed and ensured she stayed up to date as I moved from recovery into my room for the night. She came in bright and cheerful the morning after my surgery, which was so reassuring. She was there throughout my entire six-week recovery, and I knew I could reach out at any point if I needed to. I am so grateful to Nancy and the entire transplant team who supported me along my journey and for all the work they do with their patients every day.