From our first meeting on the nursing unit, it was clear that she was someone my wife and I could communicate with and trust. She was fully engaged, and her efficiency and positive energy contributed to my sense of well-being under stressful circumstances.

The respect and consideration she showed my wife was an added comfort. Through time, her positive interactions with her peers and non-medical staff added to our comfort level. She showed patience and a genuine willingness to explain each procedure and medication before she administered it, and her explanations were thoughtful, to the point, and readily understandable, not only to me but to the gentleman I shared a room with. 

Her cogent description and explanation of a very complex medication and the equipment used to treat it were exceptional. Nurse Farah consistently demonstrated a unique ability to anticipate questions and concerns almost before I or my wife voiced them. I never worried about getting a timely response to my call light, which eliminated any worries about whether my needs would be addressed.

She went out of her way to provide practical advice on specific actions I could take to reduce my very apparent anxiety, which was most appreciated. With her encouragement and professional support, I was able to meet my daily goals, which in turn engendered a sense of satisfaction and boosted my confidence. 

I was fortunate to have been the beneficiary of her expertise and experience. In short, Nurse Farah is the epitome of a “take charge nurse” whose contagious enthusiasm demonstrated a true generosity of spirit and a dedication to providing the highest quality of care.