February 2024
Jada
Kautzer
,
RN
Critical Care Unit
Aspirus Riverview Hospital and Clinics
Wisconsin Rapids
,
WI
United States
She knew he was anxious and was right there to reassure him. She's an angel.
My husband was a patient on Med/Surg when he had a medical emergency. He had just arrived on the floor and was starting the admitting process when he became nauseated and diaphoretic with chest pain. His nurse came in and put a heart monitor on him. The next thing we knew, there were several staff members in his room, and they were whisking him to the ICU. There, the nurses, along with the guidance of the doctor, started IVs for nitro and heparin and started oxygen. I was amazed at the compassion Jada showed to my husband. Shortly after he arrived in ICU, Jada got close to his face and told him, "We need you to stay calm; there's going to be lots of people in here poking at you. We're going to help you". She knew he was anxious and was right there to reassure him. She's an angel. I remember all of this in slow motion. It seemed like they all worked in unison with foresight and collaboration. I had complete trust that everyone knew what they were doing, and I was amazed at how calmly this played out. That was reassuring to me. A decision was made to transfer him to Wausau via helicopter. It was very scary, but again, I felt he was in great hands, and everyone was doing their part to make sure he was going to be ok. We are so grateful that everything turned out ok in the end. I was able to see these awesome, caring, compassionate people in action and doing their best to save a life. Thank you SO, SO much!