Valerie has become an integral part of our lives, and her unwavering commitment to compassionate care has left an indelible mark on our family. Valerie’s dedication to her role as a lung nurse navigator is nothing short of extraordinary. She goes above and beyond to provide us with just what we need at the moment, with her genuine and empathetic presence that has made a profound impact on R’s healthcare journey. Her ability to communicate our medical situations with grace and understanding has been a source of comfort during these challenging months.

Valerie ensures we are well informed at every step, actively listening to our concerns and providing clear, understandable explanations. Valerie’s openness creates a trusting and supportive environment, fostering a strong connection between our family and the challenges we’ve been facing. Her coordination with our other healthcare professionals exemplifies her commitment to her patients, ensuring all of our health and well-being are considered. Valerie’s personalized and attentive approach has made us feel empowered and supportive throughout our healthcare journey. R and I cannot imagine going through this without Valerie’s support. Franciscan is lucky to have such a warm and dedicated person on the front line of patient care. We are appreciative of everything she has done and are grateful she will continue to support us!