Vivy Bonner was an absolute godsend when my daughter had to have emergency surgery. I was very upset and nervous, but Vivy immediately calmed my nerves with her confident demeanor and comforting words. The kindness she showed us set my mind at ease. She was so compassionate, yet very professional at the same time. Her empathy shined through, even though she had been at work that day since 7 am and it was well past midnight. I believe she finally left at 5 am the next morning after my daughter was in recovery. She is such a beautiful and dedicated employee.