Compassionate communicator. Patient-centered. My dad was admitted after he suffered a terrible stroke. I was terrified of how is first night would go...She comforted me. The second day I was still terrified, but poppa was stable, and I still had so many questions. She listened to not just questions but let me verbalize my grief and talk about my dad. She was so gentle with my dad and explained everything. She made me feel like I could trust my dad would get good care.