Jenna Houchins
February 2024
Jenna
Houchins
,
RN
Level III NICU
Saint Francis Healthcare System
Cape Girardeau
,
MO
United States

 

 

 

Jenna was an incredible source of support, knowledge, and unwavering care.
I was admitted to the NICU with my newborn baby, who only weighed 1lb 12oz, and I also underwent a hysterectomy during my C-section. With the stress of the procedure and the status of my baby, not to mention my 5-year-old child who was at home, I was stressed, to say the least. I couldn’t have asked for a better caregiver than Jenna, not only for myself but my baby and my entire family. Anything and I mean anything, I needed, whether that be personal items or medical assistance, Jenna was an incredible source of support, knowledge, and unwavering care. Jenna was so impactful for me and my children that I ended up requesting her as my primary nurse, and will continue to request her moving forward.

Jenna has genuine personal skills that go so far beyond anything that could ever be taught to someone; they come natural to her, like Jenna’s ability to tailor herself to meet whatever need is warranted. Jenna’s passion is helping others and that became abundantly clear while she was caring for me and my family. Jenna made us feel like we were an extension of her own family. She was so accommodating with the smallest details that the average person would never consider.

During my stay at Saint Francis, I have noticed just how valuable Jenna is to her colleagues. She was always so quick to jump in where she was needed, but also very successfully handled workplace interruptions when a co-worker had a question or needed some additional guidance with patients. Jenna never rushed anything with me as a patient, but at the same time was always prompt and calculated with team member needs.