May 2023
Rhonda
Drew
,
LPN
Obstetrics & Gynecology Clinic
Katherine Shaw Bethea Hospital
Dixon
,
IL
United States

 

 

 

I called Rhonda from the car, nearly in tears. By the time I got back home, she had already had all the orders completed.
Recently, I found out I have uterine cancer. Fortunately, it was grade 1 and caught early. Rhonda was the one who called since the doctor was out of the office for a family situation. She was professional, kind, patient, and informative with the life-changing news. That same day, Rhonda made phone calls to the recommended oncologists and got me an appointment four days later on the following Monday about two hours from my home.

Following the initial oncologist appointment, I was completely overwhelmed with an extensive list of instructions that needed to be completed prior to my hysterectomy, including scheduling a CAT scan, blood work, urine test, and an EKG locally. I called Rhonda from the car, nearly in tears. By the time I got back home, she had already had all the orders completed. I also heard from KSB that night to schedule my CAT scan… for the next morning! Tuesday, I spent three hours getting all the testing done. Rhonda walked me through it all. Then, she followed up, faxed everything to the oncologist, told me to double-check with them as soon as I could. On Thursday when I did, two pieces of info were still missing. One more call to Rhonda, and she had everything taken care of in under 24 hours. When I went to thank Rhonda on Friday for her care, promptness, thoroughness, and kindness, she simply said, “You don’t have to do that. It’s my job,” I told her that I had received a lot of medical care from dozens of medical professionals, and she was by far the best one who ever cared for me.