Her unwavering commitment to the well-being of her tiny patients and their families is evident in every interaction she has. Her ability to provide skilled medical care while also creating a supportive and empathetic environment sets her apart. One of the remarkable aspects of Karleen's approach is her exceptional skill in communication. She takes the time to explain complex medical information to families in a way that is easy to understand, ensuring that they are informed and empowered to make decisions for their little ones. Her kindness and patience in answering questions and addressing concerns help alleviate the anxieties that can come with having a newborn in the NICU. Another great aspect of Karleen's presence is her ever-present smile. Her positive attitude is infectious and contributes to the overall atmosphere of hope and positivity in the NICU. Even in the face of challenges, Karleen's smile remains a source of comfort for both patients and colleagues alike. Karleen has consistently proven herself to be an advocate for both her patients and her colleagues. Her dedication to ensuring the best possible care for her tiny patients is matched only by her commitment to supporting her fellow nurses. She stands as a pillar of strength in the NICU, always ready to lend a helping hand, provide guidance, or simply offer a listening ear. Her personable and down-to-earth nature sets the tone for a compassionate and nurturing environment in the NICU. Her interactions with patients' families are characterized by a genuine warmth that immediately puts them at ease during what can be a very challenging time. This unique ability to connect on a personal level fosters trust and helps families navigate the complexities of neonatal care. Karleen’s professionalism is second to none. Her dedication to maintaining the highest standards of care is evident in her every action. She approaches her work with a critical thinker's mindset, consistently seeking innovative solutions to complex medical situations. Her capacity to remain calm and composed under pressure is a testament to her exceptional problem-solving skills. In a profession that demands so much, Karleen's commitment to her patients and her team is truly inspiring. I am privileged to have witnessed firsthand the profound impact she has on those around her. Karleen’s advocacy, strength, personable nature, professionalism, down-to-earth demeanor, critical thinking skills, and perpetual smile make her a shining example of what a nurse should be.