I had to undergo a medical procedure that lasted for about an hour, and I must say, it was a daunting experience for me. However, the kindness and cooperation shown by Retchel Custodio made a huge difference in my overall experience. From the moment I arrived at the hospital until I left, she was by my side, ensuring that I was comfortable and at ease. She not only took care of my physical needs but also provided emotional support, which was much needed during that time. She was always there to answer my questions and address my concerns with utmost patience and compassion. Her positive attitude and reassuring words gave me the strength to get through the procedure. I truly appreciate the dedication and professionalism demonstrated by Retchel. She went above and beyond to make sure that I received the best care possible. Her commitment to her job and her patients is truly commendable. I would like to extend my heartfelt thanks to Retchel for her exceptional service. She is a true asset to your organization and her dedication to her work is an inspiration to us all. Please convey my appreciation to her and the rest of your team for their hard work and dedication. It is because of healthcare professionals like Retchel that patients like me feel safe and well taken care of. Thank you once again for the excellent service provided by your nursing staff. I am truly grateful for her kindness and cooperation during my procedure. Wishing you and your team all the best in your future endeavors.