February 2024
Hilary
Shanahan
,
BSN, RN
5 West
Hunterdon Medical Center
Flemington
,
NJ
United States
I felt confident that she would relay the information perfectly due to her excellent communication skills and listening ability.
She was extremely easy to communicate with, an incredible listener. She showed great compassion and intelligence simultaneously. She was always on-task and had medicines perfectly prepared at the perfect times. She patiently answered a lot of questions. I had only one complaint while I was there during the entire stay, and I felt that she was the perfect communicator to relay the message to the hospital so that that particular department could be improved. I felt no need to communicate it to anyone else. I felt confident that she would relay the information perfectly due to her excellent communication skills and listening ability. She has a perfect blend of non-reactivity and compassion, which is very rare to find in such a finely-tuned fashion.