Jenna has been very kind and patient with my mother. She was always there when we needed her help or to answer a question. My mother has dementia and would have a sun-downing effect in the evenings, but Jenna is very patient with her. Jenna would call me to help convince my mom to take her medication. She is there with my mom on the phone with me and encourages my mom to take her pills one by one. I know that my mom is in good hands with Jenna there.