Joel is a DAISY Nurse for many reasons. He helps our team manage patient inquiries and refills. He doesn’t hide from his duties, but takes everything just one step further. When he calls our patients, he gets a thorough history, so we don’t need to double back. The patients adore him because he is very calm, even in the face of crisis or tragedy. In the clinic, when we have had psych crises, he maintains his cool, can-do attitude to keep the situation as calm as possible. He genuinely cares for our patients and is a shining example of empathy and dedication.