Lyndsee was the nurse caring for our baby the day I was discharged from the hospital. As a mom, this was the worst day of my life; I had to leave my baby and go home. Going to the NICU that day was a difficult experience. There were so many thoughts and fears going through my mind. When I walked into the NICU, Lyndsee was working with my daughter. She greeted us with a warm, friendly smile. I don’t know if she knew I was going home and had been discharged or if she knew how nervous I was, but she was able to gain my confidence and trust that no matter what or who was caring for our daughter, she was in good hands. Her faith and confidence in her colleagues gave me a sense of relief. Lyndsee has many years of experience in the NICU, and because of that, she exudes mastery of caring for pre-term babies. She took time to answer all my questions, and her vast knowledge and confidence put my mind at ease. Leaving the hospital that day became less daunting because Lyndsee’s skill set, professionalism, and experience gave me confidence. Her confidence and trust in those she works with are evident in everything she says. I trust her and her colleagues to care for my baby.