Lora M Tseng
February 2024
Lora M
Tseng
,
RN, BSN
Urology Clinic
University of Washington Medical Center
Seattle
,
WA
United States
She always goes above and beyond for every patient, every time. She is thoughtful in her care and does the right thing even when it is complicated.
Lora Tseng is an exceptional nurse who embodies the qualities and values that this award represents. Her unwavering dedication to providing extraordinary, compassionate, and skillful care to our patients and their families is truly remarkable.
In a healthcare environment where compassion is the cornerstone of our mission, Lora stands out as a shining example of what it means to be a dedicated healthcare professional. Her exceptional qualities are evident in her day-to-day interactions with patients and their families. Lora not only gives her patient’s what they need physically, but also emotionally. She is a steadfast advocate for her patients.
Compassion is at the core of Lora's nursing practice. She consistently goes above and beyond to ensure that our patients receive the best possible care. Her kindness and genuine concern for the well-being of our patients create an environment of trust and comfort. Lora sets a high bar for myself and her other colleagues and inspires us to bring our best selves every day. Patients often express their gratitude for her soothing presence during their most challenging moments.
***
My patients and I have the good fortune to work with Lora. She is one of the most "patient- dedicated" nurses with whom I have worked. She responds to patient inquiries in a timely manner and if she doesn't know the answer she will help the patient find it. She makes sure I do as well. She gets to know our patients as people and cares about them deeply, spending the time patients need. Many-probably most- of our positive patient reviews mention Lora specifically. She is always willing to help other clinic staff no matter what needs to get done without a second thought. She generates a personal/positive/team feeling in the clinic. I end my week working with Lora in the clinic on Fridays. TGIF has taken on a new meaning for me because of Lora!
***
Lora Tseng, in my years of professional association with her at the UWMC Montlake's urologic oncology program, has consistently demonstrated an unparalleled depth of kindness, attentiveness, and empathy. Her practice of truly listening to our patients' worries and concerns is a testament to her deep-rooted compassion and is one of the many reasons she's an excellent nurse. Lora's tenacity in seeking answers, combined with her genuine desire to alleviate discomfort during urological care, embodies the true spirit of patient-centered care. She has an amazing ability to bridge the gap between clinical care and human connection, approaching each patient as though they were a member of her own family. Her proactive approach to identifying socioeconomic and cultural barriers faced by patients and her dedication to ensuring they receive the care they deserve, often surpassing the call of duty, sets her apart.
Lora's clinical skills are very strong. Over the years, she has acquired mastery over a diverse array of both oncological and non-oncological urologic care. Her understanding of genitourinary cancers and her adeptness in handling intricate systems challenges are truly commendable. With Lora by their side, our patients are equipped with a trusted guide, helping them decipher complex urologic conditions. She commits herself wholeheartedly to ensuring that each patient is fully apprised of their care plan, with an openness that invites any and all queries they may have, always addressing them promptly and thoroughly.
The professionalism and care Lora displays are not just limited to her interactions with patients; she stands as an example for all healthcare professionals. Her unwavering dedication to treating each patient as if they were family sets a gold standard in oncological care, motivating all around her to strive for excellence. The time and effort she invests in devising the most optimal solutions, ensuring the welfare of our patients, exemplify what we aspire to achieve in patient care.
***
Lora comes into the clinic every day we are open from open to close. She always goes above and beyond for every patient, every time. She is thoughtful in her care and does the right thing even when it is complicated. Lora has been a team player since I have met her, and she brings joy into the Urology Clinic. The providers that Lora works with respects her medical decisions and trust her to make appropriate clinical decisions.
In conclusion, my day-to-day work is made much easier and of much higher quality when I work alongside Lora. Her embodiment of excellence, compassion, and unwavering dedication makes her an ideal candidate for the DAISY Award.
In a healthcare environment where compassion is the cornerstone of our mission, Lora stands out as a shining example of what it means to be a dedicated healthcare professional. Her exceptional qualities are evident in her day-to-day interactions with patients and their families. Lora not only gives her patient’s what they need physically, but also emotionally. She is a steadfast advocate for her patients.
Compassion is at the core of Lora's nursing practice. She consistently goes above and beyond to ensure that our patients receive the best possible care. Her kindness and genuine concern for the well-being of our patients create an environment of trust and comfort. Lora sets a high bar for myself and her other colleagues and inspires us to bring our best selves every day. Patients often express their gratitude for her soothing presence during their most challenging moments.
***
My patients and I have the good fortune to work with Lora. She is one of the most "patient- dedicated" nurses with whom I have worked. She responds to patient inquiries in a timely manner and if she doesn't know the answer she will help the patient find it. She makes sure I do as well. She gets to know our patients as people and cares about them deeply, spending the time patients need. Many-probably most- of our positive patient reviews mention Lora specifically. She is always willing to help other clinic staff no matter what needs to get done without a second thought. She generates a personal/positive/team feeling in the clinic. I end my week working with Lora in the clinic on Fridays. TGIF has taken on a new meaning for me because of Lora!
***
Lora Tseng, in my years of professional association with her at the UWMC Montlake's urologic oncology program, has consistently demonstrated an unparalleled depth of kindness, attentiveness, and empathy. Her practice of truly listening to our patients' worries and concerns is a testament to her deep-rooted compassion and is one of the many reasons she's an excellent nurse. Lora's tenacity in seeking answers, combined with her genuine desire to alleviate discomfort during urological care, embodies the true spirit of patient-centered care. She has an amazing ability to bridge the gap between clinical care and human connection, approaching each patient as though they were a member of her own family. Her proactive approach to identifying socioeconomic and cultural barriers faced by patients and her dedication to ensuring they receive the care they deserve, often surpassing the call of duty, sets her apart.
Lora's clinical skills are very strong. Over the years, she has acquired mastery over a diverse array of both oncological and non-oncological urologic care. Her understanding of genitourinary cancers and her adeptness in handling intricate systems challenges are truly commendable. With Lora by their side, our patients are equipped with a trusted guide, helping them decipher complex urologic conditions. She commits herself wholeheartedly to ensuring that each patient is fully apprised of their care plan, with an openness that invites any and all queries they may have, always addressing them promptly and thoroughly.
The professionalism and care Lora displays are not just limited to her interactions with patients; she stands as an example for all healthcare professionals. Her unwavering dedication to treating each patient as if they were family sets a gold standard in oncological care, motivating all around her to strive for excellence. The time and effort she invests in devising the most optimal solutions, ensuring the welfare of our patients, exemplify what we aspire to achieve in patient care.
***
Lora comes into the clinic every day we are open from open to close. She always goes above and beyond for every patient, every time. She is thoughtful in her care and does the right thing even when it is complicated. Lora has been a team player since I have met her, and she brings joy into the Urology Clinic. The providers that Lora works with respects her medical decisions and trust her to make appropriate clinical decisions.
In conclusion, my day-to-day work is made much easier and of much higher quality when I work alongside Lora. Her embodiment of excellence, compassion, and unwavering dedication makes her an ideal candidate for the DAISY Award.