Kristine Edson
June 2024
Kristine
Edson
,
MS, BSN, RN, CMSRN, CNE, CCM
Case Management
Inova Ambulatory Offices
Fairfax
,
VA
United States

 

 

 

Kristine's responsiveness and dedication to ensuring my mother's well-being were further exemplified when I encountered difficulty reaching the physical therapist one Saturday morning.
Kristine has proven to be an exceptional nurse, and her dedication and compassion have significantly impacted my family during my mother's recent illness.
Kristine's commitment to patient care goes above and beyond the call of duty. One remarkable aspect of her nursing practice is her proactive collaboration with Dr. M's office to secure essential resources for my mother and our entire family. This collaborative approach demonstrates her commitment to providing comprehensive and holistic care.

Following my mother's discharge from the hospital, Kristine's exceptional attention to detail and patient advocacy became evident. When I noticed a lapse in communication with the home physical therapy team, I reached out to Kristine for assistance. She promptly investigated the issue and discovered that the physical therapy team had been attempting to reach my parents without success. Understanding the challenges my parents faced with spam calls, Kristine reestablished the home physical therapy and coordinated with them to contact me directly, ensuring streamlined communication and continuity of care.

Kristine's responsiveness and dedication to ensuring my mother's well-being were further exemplified when I encountered difficulty reaching the physical therapist one Saturday morning. Despite the weekend, Kristine promptly returned my call early Monday morning to verify that my mother had received the necessary care. Her commitment to closing the loop on patient care and addressing concerns in a timely manner showcases her exceptional nursing skills.

Moreover, Kristine consistently goes above and beyond to address my questions and concerns, offering invaluable guidance and resources. In a healthcare system where patients can sometimes feel lost in the shuffle, Kristine's unwavering support and advocacy have been instrumental in navigating my mother's complex medical situation.
Kristine's nursing practice embodies the qualities that the DAISY Award seeks to honor: compassion, exceptional patient care, and a commitment to going the extra mile. Her dedication to our family during this challenging time has left a lasting impact.