I entered the emergency department at MCMH in the middle of a raging blizzard. From the moment my wife and I came through the door, we were treated with kindness and respect. My condition was severe, painful cellulitis. I was examined and admitted as an inpatient. Due to the worsening weather conditions, a good friend arrived later to take my wife home while they could still get through the snowdrifts. My car remained in the parking lot. I want to express my thanks and gratitude to the entire staff at the hospital. I received excellent care while I was a patient. During that time, it was necessary for several of the staff members to spend the night at the hospital due to the ongoing hazardous snowstorm that has blocked roads. They did what they had to do without complaints while caring for all the patients. Thanks to the excellent care I received from all staff members, I gradually improved. There was a very special RN who was assigned to my case. Her name is Kim Bowers. She took time and care to get to know me and she always let me know what was going on with my condition. On a bitterly cold night when I’d had no visitors due to the storm, I was alone with my thoughts. Kim arrived in my room with her personal laptop and asked if I would like to have it overnight so that I could watch my favorite team, the Kansas City Chiefs, in the first playoff game of the season. It would have been a very long evening doing nothing but pondering my future if she had not done that favor for me. It was certainly not necessary to provide me with special entertainment that night, but she didn’t hesitate to offer it anyway. I enjoyed the game very much and it took my mind off what I was physically dealing with as a patient. I recovered enough to go home on my fifth day. The weather was still well below zero and there were huge drifts of snow everywhere, even though the main road was cleared. I was determined to drive myself home to Malvern since I didn’t want my wife or friends to brave the cold and try to come get me. My car was still in the parking lot of the Emergency entrance, so I had the means to do it, but with the cold, it was necessary to make sure it would start and continue running before I left. Instead of letting me do that, someone from the staff not only started my car, but they also put it in the maintenance garage to let it warm up completely before I left the hospital. I arrived home safe and sound that day. It was with a very thankful heart I nominated Kim Bowers for a DAISY Award. I am absolutely sure she had a guiding hand in my successful recovery every step of the way.