Philippe
Trajano
June 2024
Philippe
Trajano
,
RN, MSN
University of California, Irvine - Sue & Bill Gross School of Nursing
Irvine
,
CA
United States
Most importantly, Phil has taught me that approaching every patient with compassion and empathy can make a huge difference in a patient's demeanor.
Phil has been an incredible preceptor in the emergency department. When I first began my preceptorship in the ED, I was nervous about being in the trauma bay because I get queasy, but he has helped me remain calm and become comfortable in those situations. He has modeled for me how to be efficient, calm, and compassionate in emergent scenarios. With his guidance, I now feel capable and confident in my ability to keep both myself and the patient calm in a trauma situation. Phil constantly goes around the unit asking other nurses if they need assistance to provide patients with the best possible care and to take a load off his colleagues. His teammates appreciate when he comes around and come to him when they have questions or need assistance. He has modeled the importance of teamwork and how helping others and allowing others to help him leads to more positive patient outcomes. When we transport patients upstairs, he always offers to help the receiving nurse get the patient settled in, whether that be helping them conduct their skin checks or getting them connected to the vital machine in their new room. He has been instrumental in helping me develop critical thinking skills. Whenever we receive a new patient, we discuss which labs to draw and the expected results based on the diagnosis. We also discuss every medication we give to our patients, including the indication, side effects, and mechanism of action. Phil asks me why we are doing what we are doing and helps me work my way through the rationales when I get stuck. Most importantly, Phil has taught me that approaching every patient with compassion and empathy can make a huge difference in a patient's demeanor. The emergency department can be frightening from a patient's perspective, especially when they do not know what exactly is wrong with them. I have seen Phil explain, re-explain, and re-explain again why certain tests were ordered, why the patient must remain flat in a c-collar, or why the patient cannot eat in a way that is easy for the patient to understand and sympathize with how the patient is feeling. Phil inspires and motivates me to be a better nurse. I am so lucky that I was paired with Phil to complete my preceptorship. I feel so much more confident in my ability to prioritize, complete tasks in a timely manner, and communicate with patients thanks to his support. Phil is everything a DAISY Nurse should be and has set a high standard for my future practice.