Dina Thomas
July 2023
Dina
Thomas
,
RN
Emergency Department
Mosaic Medical Center - Albany
Albany
,
MO
United States

 

 

 

Comments on surveys state that Dina is knowleddgeable, kind, and makes people feel comfortable.
Throughout my years of working for Mosaic Medical Center - Albany, I have watched Dina be an extraordinary nurse, co-worker, and friend. Dina goes above and beyond for her patients. With each ER patient that comes in, Dina greets them with a warm smile and a caring tone of voice. Dina always takes time to ask her patients questions and conversates well to ensure adequate care for each individual. Dina is one of a kind. Besides being great with her patients, she is just as good with her fellow coworkers. I always ask Dina questions about care and techniques on what would work best for my patients. She never makes me feel less of a person for asking questions. Dina always takes time to educate me when it is needed. She has never been afraid to correct me or others to ensure continuity of care.

Other coworkers ask Dina all the time for advice on their patients and for help with problems that arise. Dina is very intelligent when it comes to her work. She has grown as an employee at Albany since she began her journey here 20 years ago. Dina started in Albany as a CNA on the floor. Back then, an EMT license was required to work in the ER, so she obtained that, too. After working in the ER, she worked in administration, overseeing the ER techs. Dina then went on to LPN school through NCMC at Bethany and later her RN. She worked full-time at the Albany hospital and Grand River Ambulance and raised three teenagers while her husband was serving our country deployed, and Dina was going to nursing school. Dina is a truly inspirational human. I, myself, am in nursing school with no kids and one full time job. It is hard enough. I can't imagine how difficult it was for Dina, but she did it. She has worked hard to be where she is and it hasn't come easy. I have looked up to Dina for many years. She is the reason I got my EMT license, and I hope that when I graduate nursing school, I can be half the nurse Dina is, and I cannot wait to learn even more skills from her.

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Dina is an amazing mentor to others. She teaches and advises many of our new nurses on processes and practices. Dina understands the importance of "Growing our Own". We are a stronger team because of her efforts. When we needed to get TeleSane off the ground, Dina stepped up and said, "Sure, I will learn this!" She consistently steps up to new tasks when needed.

Dina is a huge proponent of safe, effective care and works hard to ensure it. She takes numerous classes that are not required to hone her skills. Dina has been invaluable in helping us develop a relationship with our EMS units. She assists with communication, explains viewpoints from the field of the hospital, and makes us a better team.

Dina is someone that patients in our ED depend on. Comments on surveys state that Dina is knowleddgeable, kind, and makes people feel comfortable. A lady presented with an embarrassing ailment and complimented Dina and the staff on their ability to minimize the embarrassment. She stated, "They made me comfortable in a very uncomfortable situation. I was embarrassed, and they treated it like it was just another day. " Dina was able to make the patient laugh and ease her mental pain while treating the physical. Dina understands her ability to heal and uses all of her resources to do so. It is reflected in ED satisfactory scores. Dina quietly shines, never calling attention to herself.