T, our 5-month-old little boy, was brought by ambulance into the Howard County Pediatric ER due to his not breathing. We were terrified, and it was an extremely scary time. His night nurse, Tiffany, went above and beyond in both his care and in assuring us she would be there if anything were to happen. She talked to him as if he were a person and would walk him through everything she was doing even though he was a baby and couldn’t understand. 

Tiffany made him toys out of hospital objects to try and distract him during scary moments, such as stuffed glove balloons and rattles made of ice and specimen cups. It was a little act of kindness, but for the first time all day, he smiled and wasn’t scared. She showed us how her phone would ring if he had any episodes, that she would be in immediately, and that she did. She would always be the first person there to check on him.

Unfortunately, we have been frequent flyers to hospitals due to autoimmune conditions, and our little guy has had many unpleasant interactions; she is the best nurse we have ever had. She was attentive, kind, caring, knowledgeable, and everything you would want in a nurse. T was taken care of and treated like a person. This is something many nurses overlook when dealing with a baby; it’s easy to only talk to the parents, but she talked to him.