Kelsie Hatchett
July 2024
Kelsie
Hatchett
,
MSN, RNC-NIC
NICU
University Medical Center (TX)
Lubbock
,
TX
United States

 

 

 

Kelsie and Courtney provide an invaluable service to our hospital and the region as a whole.
These two leaders have gone above and beyond their roles with the NICU Outreach team! In 2023, we contacted them about neonatal-specific education. Our paramedics made it clear to our training department that they wanted an opportunity to improve their education, skills, and critical thinking processes for prehospital neonatal care.

Kelsie and Courtney offered to teach the Neonatal Resuscitation Program course to all of our advanced-level EMS staff. Although the NRP course is part of their regular job duties and outreach responsibilities, they found a way to incorporate concepts and care processes that would better suit the prehospital setting in addition to the standard course content. Our staff have praised both of them and gained a much greater understanding of neonatal care from their classes. We have paramedics who want to repeat this class annually with them to keep their education and skills sharp.

Kelsie and Courtney also helped guide our department in the type of neonatal equipment we should be stocking on our ambulances and first-in bags. Their courses and recommendations have made a very visible and positive impact on our neonatal patient care and outcomes.

Their dedication extends well beyond the invaluable help they've provided to our EMS agency. They both developed the UMC Children's Learning Lab for our region, offering two-day neonatal education and standardized courses to healthcare providers in rural and underserved areas of West Texas and eastern New Mexico. They brought together several departments to create this program as a team dedicated to improving the care of our youngest patients. The first class was offered in Hobbs, New Mexico, educating healthcare providers from Hobbs, Lovington, Carlsbad, Artesia, and Seminole. Their next course will be offered in late April within the area of Clovis, New Mexico, to help educate healthcare providers and EMS personnel in those surrounding communities. A third course is planned for Snyder, Texas.

Kelsie and Courtney provide an invaluable service to our hospital and the region as a whole. Neonatal care education is so desperately needed in our surrounding communities and both have not only recognized this need, but are driven to meet the challenge and dedicate their efforts to provide this much-needed education to our region.