I recently had an experience at Covenant Hospital that I felt compelled to share with you. My father-in-law, J, was a patient in the SICU. During our time there, we had the privilege of being cared for by nurse Jenna Cavitt. While I understand that each member of your nursing staff is expected to deliver high quality care, I believe Jenna truly stands out for her exceptional service and compassionate nature. Jenna was not just doing her job; she was our beacon of hoe and comfort in one of our most challenging times. Her kindness, empathy, and patience were evident in every interaction. She didn’t just care for J; she supported our entire family, especially my partner, S (J’s daughter), who has been grappling with anxiety and grief. Jenna’s understanding and gentle approach made a significant difference in our experience.

In addition, Jenna’s professionalism, attention to detail, and genuine concern for our well-being were truly remarkable. She demonstrated an exceptional blend of medical expertise and human compassion, ensuring that not only was J’s physical health being attended to but also our emotional needs. She provided reassurance in moments of uncertainty and was always available to answer questions, no matter how small or complex. Her presence was a calming force in the storm of our fears and anxieties, turning a daunting hospital stay into a journey of healing and understanding. Jenna’s professionalism and warmth are assets to Covenant Hospital, and retaining such remarkable individuals should be a priority. Her actions have left a lasting positive impact on S and me, and we are deeply grateful for her support. I cannot stress enough the importance of retaining outstanding staff members like Jenna. They are the heart and soul of your hospital, turning challenging healthcare experiences into ones filled with hope and compassion. Their presence not only uplifts patients and families but undoubtedly elevates the standard of care within your institution. Thank you for your time and for the outstanding service provided by Covenant Hospital.

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Jenna was kind, loving, and amazing. She took such good care of our mom as if she were her own. Not only took care of Mom but took care of us. We could not ask for anyone better.

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My father was found on the streets unresponsive. He was brought into Covenant, and they took him for an emergency procedure for a giant stroke. I am so close to him, and this was earth-shattering and life-changing for him and me. Jenna provided me with answers to my questions, explaining his diagnosis, and was just an angel. She went above and beyond for my dad. He is unable to talk, but she has been so patient with him. She has encouraged him in every step forward and supported us in every fall backward. She sat with him, holding his hand and singing rock songs. He can't talk, but he cried when she did thoughtful things for him. I couldn't imagine spending these two terrible days without such an amazing nurse like her. She comforted me, our family, and my dad. Her overall clinical knowledge, caring heart, and comforting personality were exactly what we needed.