Alaina was in the room when my mom's heart rate went up alarmingly high. She remained calm and stayed by my mom's side. She made sure that my mom knew the process of what was going to happen and ensured she would be right by her side the whole time until she had calmed down. Her compassion and bedside manner went above and beyond what I could ask for in a nurse caring for my mother. She deserves a DAISY Award and so much more. Graham is very lucky to have her.