April 2024
Kayla B.
Spence
,
RN
3 West
HOUSTON METHODIST BAYTOWN HOSPITAL
Baytown
,
TX
United States
She encouraged us with her laughter and comforting words to ensure we felt at ease.
My husband became very ill and was hospitalized at HMB. Kayla Spence greeted us warmly, and she assured us that everything would be ok. After getting him settled, she made sure I was comfortable as well, getting me a recliner. As a cancer patient who needed comfortable seating arrangements, this meant the world to me. She rounded and took great care of us. She encouraged us with her laughter and comforting words to ensure we felt at ease. She also went above and beyond in helping me locate my car, as I was unsure where I had parked when I arrived at the hospital. She is truly a blessing.