Heather goes beyond to provide care for our patients on our unit. She also is always there to de-escalate and support upset patients and staff members. She truly is a blessing to our patients and her coworkers. Heather comes to work every day with a smile on her face, and never makes her patients feel like a burden. She is awesome. Heather is very dedicated to helping patients and making their lives better and putting smiles on their faces. She is a team player and is supportive of staff. Heather is always there to be with you on your difficult days.