Sheila was our nurse for my grandfather for a couple of nights. She provided the best care for our stay there despite the fact that we stayed continuous nights. She provided the best comfort for my grandfather and me. Sheila was very supportive and open when we had a conversation about my education and my career field. Sheila was very comforting and, on top of our needs, very talkative; she was also very friendly and had a positive energy towards her job and patients. I don’t recall her last night, but she was on the floor, just like everyone on the unit, who was very supportive and caring. Sheila was outgoing, supporting us and helping us keep a positive mindset during these difficult times. Despite her little knowledge of Spanish, she tried her best to communicate with my grandfather and my mother in our language.