April 2024
Nicole L
Garza
,
BSN, RN
WC Pediatric Intensive Care Unit
Texas Children's Hospital
Houston
,
TX
United States
She treated not just our son but my husband and me with compassion and kindness, going above and beyond to alleviate our anxieties and concerns. Her genuine concern for our well-being was palpable, and it made a difference in our son’s recovery journey.
During our son’s recent hospitalization for multifocal pneumonia, we had the privilege of encountering an extraordinary nurse, Nicole, in the ICU. From the moment we met her, it was evident that she was not just a caregiver but a beacon of patience, empathy, and professionalism. Our son, who grapples with ADHD and anxiety, found solace in her reassuring presence amidst the overwhelming atmosphere of the hospital. Despite the challenges he faced, she never wavered in her commitment to his well-being, providing him with the utmost care and understanding. What truly stood out was her unwavering dedication to ensuring our son received the best possible care every step of the way, she demonstrated extreme attention to detail, never once skipping a beat in his treatment plan. Her competence and expertise instilled confidence in us during a trying time, and for that, we are profoundly grateful. But her care extended beyond medical expertise. She treated not just our son but my husband and me with compassion and kindness, going above and beyond to alleviate our anxieties and concerns. Her genuine concern for our well-being was palpable, and it made a difference in our son’s recovery journey. In our experience, she surpassed all expectations we had for a nurse caring for our son. She epitomizes what it means to work with children in the medical field, and her impact on our family will be remembered forever. To our ICU nurse, whose name we will never forget, thank you for your exceptional care, unwavering compassion, and dedication to healing. You have touched our lives in profound ways, and we are forever grateful for the difference you have made. Thank you!