Hayley DeLong
May 2024
Hayley
DeLong
,
BSN, RN
Medicine Specialty Unit
Virginia Commonwealth University Medical Center
Richmond
,
VA
United States

 

 

 

Hayley had the foresight and initiative to request that the doctor add a guest tray to my husband's chart. She told us that she now knows we're in the hospital often and that, most often, I'm right by his side. She told me that I needed to be able to eat in order to support him.
My husband lives with Sickle Cell Anemia (SS). We are in the hospital frequently. To some who may not know, Sickle Cell Anemia is a rare genetic blood disorder that is extremely painful and causes a multitude of complications that he must face daily. Usually, we are prepared for any hospital admissions we have. For this specific visit, the admission was unexpected, and we did not have the money that we would usually have for food, supplies, and necessities. Most of the time, we do not have to rely on Food & Nutrition that is provided by the hospital to feed us. I typically buy my food from the cafeteria or the other options available in the Main hospital. However, despite a team member from Food & Nutrition ordering our meals for the weekend with this in mind, there was something wrong with the food order each time. In the food order, we wouldn't have a second tray, his food would arrive late or cold, or the plate would arrive sloppily made. Hayley had the foresight and initiative to request that the doctor add a guest tray to my husband's chart. She told us that she now knows we're in the hospital often and that, most often, I'm right by his side. She told me that I needed to be able to eat in order to support him. Hayley didn't want this to upset or worry him later. 

This is a good time to point out that we're extremely grateful to the North 6 team. This includes nurses, team members, and care partners. Over the years, the team has spent time speaking and connecting with us in a way that makes us feel seen, and this has only improved the seamlessness of my husband's care when he's admitted. There are still challenges to overcome, but the North 6 Team is usually there to help us figure out what we can. During cases beyond their control, like elements of doctors’ orders & timeliness, and more, they're typically as supportive as they can be and often help advocate our needs to the right people. We're usually good at speaking up for ourselves, but the backup and support from the team is invaluable. 

However, all or most of you know us well, and we're grateful for the positive and supportive interactions we have had during very painful and challenging times. Thanks to all of you! It's especially impressive that you all are typically able to do this while managing a full load of other patients with complex needs. I assert that every member on the North 6 Team should be recognized.  We come from a family of medical professionals, from nurses to administrators, and have some idea of what it takes for you to be excellent at what you do. We've purchased pizzas and pastries from Panera for the entire team on more than one occasion to show a small token of our gratitude. 

God Bless You and I know that my husband is exceedingly grateful for you all. He's a very old soul who values small gestures that demonstrate mutual care, respect, and consideration. These kinds of things are lost in the world today. Even in the world of nursing - so many people do it as a job to be punched in and out every day. Some of you, however, take the calling to heart, and we pray God continues to move and work in your lives as you serve in the way you do. If no one else sees you, we do.