Clarissa was a nurse. She was very courteous. She had a demeanor that set me at ease and made me feel comfortable. One of the things I really liked was that she was very efficient and thorough in checking my medication list. I take many medications; she was efficient and very thorough. She had my list of medications on file and printed out. I had my list with me that is up to date. She had me read them off one by one and marked them on her list. When there was a new one, she got the specifics and made a note so she could add it. When we were done, she read off the medications she had on her list that I had not mentioned. She read through them one at a time to clarify that I was no longer taking them. All of this was done in a matter of minutes because it was an efficient and thorough method. It made it clear to me that she cared that the medications be reported correctly. It also made me feel valued and important. Her whole encounter with me showed that.