This is my second time getting Covid. Charles Heberer is an awesome nurse. He has been taking excellent care of me. He answered every question I had. He has even done work that the techs usually do. When Charles asked how I was doing, I told him I was having a lot of pain. He went to the Doctor and it was taken care of. Charles feels like a friend that happens to be a great nurse. I feel that Charles has gone above and beyond the call of duty. I was so scared and nervous about getting Covid. Charles did all he could do to make me feel better.