I first met Cierra at shift change. She immediately jumped into being such a strong support system and advocate for a complete stranger she had just met. She held my hand and comforted me during the epidural. She was constantly in my room, making sure my baby and I were doing well and answering my questions (many of which were the same questions over and over due to anxiety). She was professional and knowledgeable. I felt so safe in her care. She treated me with dignity and respect, making a potentially traumatic/vulnerable experience very positive. I am so grateful.