Jessica Brownfield
September 2024
Jessica
Brownfield
,
BSN, RN, ONC, CMSRN
MOSU
Carle BroMenn Medical Center
Normal
,
IL
United States

 

 

 

Her true empathy and compassion showed up in every interaction we had, and I am deeply grateful for the positive impact she had on my journey toward recovery.
I wanted to take a moment to express my sincere gratitude for the exceptional care provided by Nurse Jess Brownfield during my recent stay at BroMenn Medical Center.  Her compassion, empathy, and dedication truly made a significant difference in my experience.  

From the moment Nurse Jess began caring for me, it was evident that she approached her work with genuine concern and kindness. Not only was she attentive to my medical needs, but she also took the time to understand my circumstances and offer support beyond the scope of traditional nursing care.

Nurse Jess went above and beyond to ensure that I felt safe, comfortable, and supported throughout my time at the hospital. Her compassionate demeanor and thoughtful approach made me feel heard, valued and understood during what was undoubtedly a challenging time for me.

One aspect of Nurse Jess’s care that stood out to me was her unwavering commitment to finding a safe and suitable way for me to return home after my discharge. She took the time to assess my situation thoroughly and worked tirelessly to coordinate arrangements that ensured my well-being beyond the hospital walls.

Her true empathy and compassion showed up in every interaction we had, and I am deeply grateful for the positive impact she had on my journey toward recovery. Nurse Jess exemplifies the epitome of excellence in nursing care, and her dedication to her profession is truly commendable.

Please extend my heartfelt thanks to Nurse Jess for her exceptional service and for making a lasting difference in my life. She embodies the values and compassion that are the cornerstone of exemplary patient care.