Our sister was admitted to the PCU with serious leg complications and severe open wounds, which could have led to possible amputation. Richard Christiana was so attentive, kind, and caring to her immediate needs. He was such a strong liaison for our family and the team of doctors, and he was so necessary during this critical period of time for my sister. Rick’s knowledge, professionalism, and understanding of everything happening were off the charts. 5 Gold Stars - not to mention he was receiving other calls from other medical staff in regard to other patients in need of care. Lowell General Hospital is fortunate to have a nurse like Rick on their team.