I am not a person who is comfortable with hospitals at all (lots of time with my mom in one), yet from the time Jason called me in from the waiting area, he made me feel right at home. He explained the forms I needed to complete, explained what was next, IV set-up, meeting with an anesthetist, recovery room, and made sure I was comfortable if I needed another blanket, etc. Talking with Jason was like talking with a lifelong friend. Even the anesthetist made a comment about how great it was to work with him.