Angelo Estrellas
August 2024
Angelo
Estrellas
,
BSN, RN
Medical Surgery West
UVA Health Haymarket Medical Center
Manassas
,
VA
United States

 

 

 

He was empathetic about my situation and encouraged me to participate in my care.
I was admitted to the hospital for a knee replacement. This is my second one. I had great care in 2019, but this experience far overcame all my expectations. Anglo was my night shift nurse. He was outstanding in the care and attention he provided to me. He was compassionate in all aspects of my care, taking the time to answer all my questions. He was empathetic about my situation and encouraged me to participate in my care. He worked with the clinical technician to coordinate and help me get out of bed. In doing so, he gave us both very clear instructions, so I knew what was coming and how to move.

He gave frequent reassurances to my family. He understood that I am hard of hearing, and he spoke clearly and took the time to be sure I understood. He has a personal and winning smile, showing me that he's in the right profession. He obviously loves nursing. It was as if I was his only patient. I never had to use the call bell.