Raquel took care of my 2-year-old daughter for an hour and a half until I could get there. No one knew that my mom and daughter had been in an accident until after they were already transported. My daughter was happy when I got there, and it helped my heart and mind so much. She was separated from my mom and all alone but was in good hands. I am so very thankful for her taking such good care of my baby--she was basically a Jane Doe. My daughter is always very clingy to my mom and me, and she was so content with her until I arrived. We definitely need more caring people and nurses around. Raquel was fantastic.