I am writing to express my heartfelt gratitude and admiration for the exceptional care provided by Becky Needs during a recent crisis involving one of our patients. Becky's extraordinary efforts and compassion played a crucial role in ensuring the safety and well-being of both the patient and her father.

We encountered a challenging situation where a patient was in severe distress, screaming and crying during a phone call with her father. Recognizing the urgency of the situation, Becky took immediate action. She calmly and efficiently coordinated the transfer of the patient to an urgent mental health care center, where she personally communicated the patient's needs and concerns to the center's staff.

What truly stood out was Becky's unwavering advocacy for the patient and her father. She went above and beyond her duties, ensuring that the patient received the prompt and appropriate care she desperately needed. Becky not only facilitated the transfer but also provided invaluable support to the patient's father, who was understandably fearful and anxious.

Her professionalism, empathy, and ability to take charge of the situation were exemplary. Becky's dedication to advocating for her patients is truly commendable and reflects her deep commitment to providing exceptional healthcare.

Contributions to nursing like Becky’s embody the values of compassion and excellence that define our healthcare team. Her actions have made a significant difference in the lives of our patients and their families. Her actions exemplify the highest standards of nursing care and serve as an inspiration to us all.