It is not all the time you come across a leader who is very well respected and highly spoken of amongst employees. Nerissa demonstrates consistent compassion and advocation not only for her patients on her unit but also for her employees. She is hardworking and makes patient safety her number one priority. She connects with patients and their families when she does her leader rounding. She demonstrates all of the above: professionalism, a positive attitude, is a team player, and goes above and beyond. She is a true example of Kaiser’s mission and values. Her work on her unit does not go unnoticed. She makes a difference and an impact ALL the time.