May 2024
Michelle
Raquino
,
RN
ICU
Hampton VA Health Care System
Hampton
,
VA
United States
Despite encountering challenges during the process, she sought assistance from nurse management and even coordinated with a urologist after hours to ensure I received the necessary care promptly.
I would like to express my heartfelt gratitude to Michelle for the exceptional care she provided me during my extended hospitalization in the ICU. Michelle's unwavering dedication to excellence and compassionate approach made a profound impact on my experience. Her commitment to providing exceptional care was evident in every interaction. When faced with a sudden decrease in my urine output, Michelle acted swiftly, assessing the situation and arranging for immediate catheterization. Despite encountering challenges during the process, she sought assistance from nurse management and even coordinated with a urologist after hours to ensure I received the necessary care promptly. Additionally, Michelle's attention to detail extended beyond medical procedures. She recognized the unseen struggles I faced, such as the discomfort from a full-body skin rash caused by chemotherapy. Michelle ensured I received relief by diligently applying moisturizers to the affected areas, providing much-needed comfort as I was somewhat limited in my abilities due to the many IV drips and monitors I was attached to. Even in seemingly mundane tasks like changing bedding and gowns, Michelle's dedication shone through. She consistently ensured I was comfortable, going the extra mile to provide me with warm blankets continuously to combat the cold I experienced due to chemotherapy treatments. Michelle's nurturing attitude not only alleviated my physical pain but also provided me with a sense of safety and security because I knew she would recognize and act on any clinical situation in a timely manner. While all the ICU nurses provided professional care, Michelle's extraordinary level of dedication and compassion truly stood out. I am immensely grateful for Michelle's exceptional nursing care, and I believe her contributions deserve special recognition.