Krystal Sayles is unique, in my opinion, because my primary condition (Pyoderma gangrenosum) is rare and often misdiagnosed, and because of this, you will come into contact with many medical professionals/staff, etc. The dynamics of my last two years, leading up to my current status quo, have it so that I've been hospitalized several times, along with several short-term ER and walk-in clinic visits. Not to mention multiple visits with my wound care, dermatology, and PCPs. I say all this to emphasize that I have enough personal experience with medical staff to form a valid opinion of how I feel I should be treated and how a professional should represent themselves and their organization. My condition is under-researched in general as opposed to similar conditions.
All in all, many nurses and physicians tell me I am their first patient of this sort, and it leaves them baffled and frustrated. It takes such a toll on me, and I'm sure I can be hard to deal with. Krystal took the time to study my condition so as to be better equipped. She also listened to me and considered my input. She's stern yet compassionate. She helped to change my perception of medical professionals to comfort and optimism. She is the best nurse I've ever had.